Middle Managers’ Engagement Key to Company Success

Profit Magazine

It’s a bad day at the office when a company’s founders realize they hate the firm they started and want to quit. It’s even worse when their middle managers not only agree but openly question their bosses’ vision and goals.

This was the grim situation at Nurse Next Door Home Healthcare Services Inc. that convinced John DeHart and Ken Sim that they had two choices: to sell the firm they had worked so hard to build or to transform it completely.

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Nurse Next Door Signs First US Franchise Locations

Senior home care franchise set to open in Oregon and Colorado

Nurse Next Door Home Care Services, one of North America’s fastest growing franchise systems, took a major step forward in its aggressive US expansion plan. The leading senior home care franchise system in Canada announced the signing of its first two US franchise locations in Medford, Oregon and Fort Collins, Colorado. Continue reading

Southwest Airlines Rule # 27: See Your Business As a Cause

In Southwest Airlines Rule # 16: A Culture Has its Own Language, we looked at how great cultures brand their own language to help bring out their uniqueness. In Southwest Airlines Rule #15: Invent Your Own Culture and Put a Top Person in Charge of It, we looked at how great companies design their own cultures from the ground up so they become unique. So today we visit Southwest Airlines Rule # 27: See Your Business As a Cause. Continue reading