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Meet the Leadership Team

Cathy Thorpe, President

Cathy Thorpe joined Nurse Next Door as President in 2014 after more than 20 years in the retail industry. An accomplished leader, Cathy served as President of children’s retailer, Please Mum, and the Director of Canadian Operations for the Gap and Gap Kids Canada where she was accountable for 150 stores and over 1000 employees. Cathy also started her own consulting business helping small and medium sized fast-growth companies in the areas of leadership, operational excellence and governance.
A results driven individual, Cathy loves to lead and coach people beyond what they thought was possible and helps to ensure Nurse Next Door delivers a WOW customer experience each and every time. When not at HeartQuarters, Cathy can be found outdoors with her husband and two children, or traveling the world learning about the diverse cultures and languages.





John DeHart, Co-founder and Board of Directors member

John DeHart has led Nurse Next Door’s emergence as a successful national home health care brand, with more than 80 locations throughout Canada and the United States. Early in his professional life, John started several successful technology businesses but started Nurse Next Door with partner Ken Sim in September 2001. John is a graduate of Cornell University and holds a master’s degree from the EO/MIT Masters in Entrepreneurship program, where he still lectures frequently about building culture in companies. John was awarded the Ernst & Young Emerging Entrepreneur of the Year Award in 2006 and has been named to the Top 40 Under 40 list; under his leadership, Nurse Next Door has earned a number of prestigious business awards, such as inclusion in Franchise Business Review’s annual list of North America’s 50 Best Franchise Systems with under 50 units; BC Business magazine’s Top 10 employer list for four of the last five years; and being named “Canada’s most admired emerging corporate culture” by Waterstone Human Capital. John lives in Vancouver with his wife Gayla and two daughters, Aja and Daisy, and runs up mountains for fun.

Ken Sim, Co-founder and Board of Directors member

Ken Sim founded Nurse Next Door with partner John DeHart in September 2001 after his own bad experience with home health care; his wife’s new caretaker turned out to be a brand-new hire the home health care company hadn’t even met. Ken has helped lead Nurse Next Door to its position as the dominant home health care company in Canada, with more than 80 locations and six more in the United States, and the company has been recognized as a model in growth strategy, customer service and employee relations. Before Nurse Next Door, Ken was a financial analyst at KPMG in Vancouver; an investment banker at CIBC World Markets; a merchant banker at CIBC Capital Partners; and a contracted CEO/COO/CFO at numerous technology companies. Ken’s leadership and business savvy landed him the 2006 Ernst & Young Emerging Entrepreneur of the Year Award; a spot on Business in Vancouver’s Top 40 Under 40 list; acceptance into Entrepreneur’s Organization (EO) Masters in Entrepreneurship Program; and profiles in media across the country, including The National PostThe Globe and Mail, and CBC. Ken, the son of immigrants from Hong Kong, was born and raised in Vancouver, where he continues to live with his wife, Teena, and four rowdy boys.





Kathy Nguyen, Chief Financial Officer

Kathy Nguyen joined the Nurse Next Door team in August 2013 as Chief Financial Officer, responsible for Finance, Compliance and Legal.  Kathy is excited to work with a high growth company that has a dynamic team with strong core values that matches with hers.  Kathy brings a wealth of financial knowledge, and in particular, business expertise gained from previous executive management positions within BC Hydro, and their subsidiary companies over the past 12 years.  During those years, she went from Controller at Powerex Corp, to leading key strategic projects for the President and CEO of BC Hydro, to Director of Power Acquisitions and finally Chief Financial Officer and Interim President and CEO for Powertech Labs.Kathy is a University of British Columbia graduate and received her CPA while working with Deloitte and Touche, both in Vancouver, BC and Sydney, Australia. Kathy is an avid golfer but mostly enjoys spending time with her large and boisterous extended family.

Veronica Tissera, VP of Canadian Operations

Veronica joined the Nurse Next Door family in September 2014 as the VP of Sales & Operations, Canada role. Veronica has a strong sales and operations background with over 20 years experience with major international brands. She was with The Gap for over 15 years and was responsible for a business of over $150 million. She was the VP of Operations for Please Mum and the Head of Product for the North America business at Aritzia. Veronica has a proven track record in leadership development, building strong processes and standards and achieving results through building a culture of accountability. She always focuses on the customer and is a good listener who finds a better way when she hears the opportunities to make things better. Veronica will lead the Canada team to support our partners and build on the foundation to support the next level of growth in the Canadian business.





Arif Abdulla, VP of US Operations

Arif began working with Nurse Next Door in September 2006 as part of the company’s sales and marketing team. Over the next 5 years, Arif took over the marketing and brand activities for Nurse Next Door helping expand the franchise system across Canada while helping franchisees build local market share. With intimate knowledge of what makes this business successful, Arif now oversees Nurse Next Door’s rapidly growing US business including all aspects of sales, operations and expansion.

Julian Deck, VP of HeartQuarters Operations

Julian joined Nurse Next Door in January 2011 because he felt an affinity to Nurse Next Door’s core values and vision. Julian spent seven years with lululemon athletica as a business analyst and planner, helping the company grow from $65 million to $650 million in annual revenue. At Nurse Next Door, he concentrates on improving the IT, HR and Find a Better Way functions. Julian loves to spend time with his wife and two children biking, hiking and skiing in the great outdoors.



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