Why a home health care business with us?
The amount of Americans who will be ages 65 and older will increase by 60% between 2016 and 2060
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Changing the Home Health Care industry
From companionship to end-of-life care, we help clients stay at home by finding fun, personalized ways to celebrate aging while providing 24/7 support
Happier Aging and 24/7 Scheduling & Support
Building on hobbies and interests helps us instill independence and joy in the lives of our clients at each visit.
Our Care Services Center is a centralized scheduling team that handles calls and inquiries daily, and manages client visits.
Changing the Home Health Care industry
From companionship to end-of-life care, we help clients stay at home by finding fun, personalized ways to celebrate aging while providing 24/7 support
Happier Aging and 24/7 Scheduling & Support
Keeping people at home doesn’t necessarily mean we’re making them happy. Building on hobbies and interests helps us instill independence and joy in the lives of our clients at each visit.
Our Care Services Center is a centralized scheduling team that handles calls and inquiries daily, and manages client visits.
Our Story
Building a successful home health care business
Co-founders John DeHart and Ken Sim found an opportunity when Ken’s wife went on emergency bed rest while pregnant.
Looking into the home health care business industry further, John and Ken found sterile businesses that provided the basics, making life only slightly more bearable for their clients. They knew that they could create something better and launched Nurse Next Door in 2001.
Our Core Values
Why our health care business partners thrive
Many companies have core values in their mission statement, but few truly live by them. Nurse Next Door is one of those few.
Core values are part of our DNA — it is the filter that our Leadership Team uses for decision-making, how our caregivers engage with clients, and how those who are lucky enough to become a Franchise Partner operate their business.
Admire People
Our clients aren’t just case files. They’re real people.
Wow Customer Service
“Good” just won’t do. We don’t rest until we’ve exceeded expectations.
Find a Better Way
We try new things and grow through innovation.
Passionate About Making a Difference
We look for people who genuinely care about what they’re doing.
Our award-winning Leadership Team
“When Cathy Thorpe joined Nurse Next Door as its president in 2014, she already knew the home-care provider from being a customer five years earlier.
Her mother was recovering from surgery, and she was struck by the quality of care the company delivered to her family.
Four months later, Thorpe began a friendship with co-founder John DeHart..”
Nurse Next Door’s Painted Picture
Our vision for the future, September 2020
Nurse Next Door’s Leadership Team has planned out goals for the company for the next 12-18 months to continue to be disruptors in the home care industry. By having these plans laid out ensures the Nurse Next Door team continue to provide excellent client services.
We believe in transparency and so we’re sharing our Painted Picture publicly online.
To learn more about Nurse Next Door’s objectives and what we envision for September 2020.
We Believe You Can Stay at Home
If you ask anybody, the overwhelming majority of people will say that they want to stay in the comfort of their own home as they age. That’s why we’ve taken this stance and our goal is to educate others about this possibility. For us, the heart of a home care business is centered around caring, not just health care.
We are #HappierAging
What did you use to love to do that you no longer do? This is the question we ask clients so we can get them back to doing the things that bring them joy. We’re living and spreading a culture through our clients, caregivers, people and industry disruptors.
We Make it Easy for You
We believe in making processes as easy as possible. That’s why we’ve leveraged technology to making scheduling responsive to business and client needs as well as make better decisions through consolidated financial reporting. With our recognized brand, people want to work for us.
We are 3 x 3
We are a premium brand and we believe that clients benefit from service at least 3 times per week for at least 3 hours per visit. This time allows caregivers to develop relationships with clients that go beyond tasks. In addition, clients benefit from consistency of care.
We are Bold Pink
We’re not afraid to stand out in an industry that is often looked at as somber and melancholy. We are different and we’re bold about it. From our unique partnerships with hospitals and rapid expansion into the United States, our goal is to become international.
With our Happier Aging® program, it’s not just about health care. Help seniors rediscover their hobbies as they age in the comfort of their own home.
A proven system
794 inbound + 718 outbound
average calls handled 24 hours a day by our Care Services Specialists
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