Why Nurse Next Door? 2017-06-19T12:06:11+00:00

Why a home health care business with us?

The amount of Americans who will be ages 65 and older will increase by 60% between 2016 and 2060

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A Different Kind of Care

From companionship to end-of-life care, we help clients stay at home by finding fun, personalized ways to celebrate aging while providing 24/7 support

Happier Aging and 24/7 Scheduling & Support

Keeping people at home doesn’t necessarily mean we’re making them happy. Building on hobbies and interests helps us instill independence and joy in the lives of our clients at each visit.

Our Care Services Center is a centralized scheduling team that handles calls and inquiries daily, and manages client visits.

A Different Kind of Care

From companionship to end-of-life care, we help clients stay at home by finding fun, personalized ways to celebrate aging while providing 24/7 support

Happier Aging and 24/7 Scheduling & Support

Keeping people at home doesn’t necessarily mean we’re making them happy. Building on hobbies and interests helps us instill independence and joy in the lives of our clients at each visit.

Our Care Services Center is a centralized scheduling team that handles calls and inquiries daily, and manages client visits.

Our Story
Building a successful home health care business

Co-founders John DeHart and Ken Sim found an opportunity when Ken’s wife went on emergency bed rest while pregnant.

Ken employed a caregiver and discovered that the caregiver had just started work after faxing in her resume the previous day. She had never met her employer.

Looking into the home health care business industry further, John and Ken found sterile businesses that provided the basics, making life only slightly more bearable for their clients. They knew that they could create something better and launched Nurse Next Door in 2001.

Our Core Values

Why our health care business partners thrive

Many companies have core values in their mission statement, but few truly live by them. Nurse Next Door is one of those few.

Core values are part of our DNA — it is the filter that our Leadership Team uses for decision-making, how our caregivers engage with clients, and how those who are lucky enough to become a Franchise Partner operate their business.

Admire People

Our clients aren’t just case files. They’re real people.

Wow Customer Service

“Good” just won’t do. We don’t rest until we’ve exceeded expectations.

Find a Better Way

We try new things and grow through innovation.

Passionate About Making a Difference

We look for people who genuinely care about what they’re doing.

Meet the Leadership Team

Co-Founders John DeHart and Ken Sim, and President & CEO Cathy Thorpe are winners of an Entrepreneur Of The Year 2016 Award: Healthcare Services

Cathy Thorpe President & CEO

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“When Cathy Thorpe joined Nurse Next Door as its president in 2014, she already knew the home-care provider from being a customer five years earlier.

Her mother was recovering from surgery, and she was struck by the quality of care the company delivered to her family.

Four months later, Thorpe began a friendship with co-founder John DeHart..”

Arif Abdulla
VP, Global Franchise Developer

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John DeHart
Co-Founder & Board of Directors member

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Ken Sim
Co-Founder & Board of Directors member

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Brenda Rigney
VP, PINK Ops

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Veronica Tissera
VP, Corporate Franchises

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Kathy Nguyen
VP, Innovation

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Nurse Next Door’s Painted Picture

Our vision for the future, September 2017

As disruptors in the home care space, Nurse Next Door’s leadership team has planned company goals for the next 12 to 18 months in order to ensure we continue to provide exceptional services to clients and families.

We believe in being transparent with you at that’s why we’re sharing the digital version of our Painted Picture. Learn more about our objectives and what we will look like in September 2017.

View a digital version of our Painted Picture

We Believe You Can Stay at Home

If you ask anybody, the overwhelming majority of people will say that they want to stay in the comfort of their own home as they age. That’s why we’ve taken this stance and our goal is to educate others about this possibility. For us, the heart of a home care business is centered around caring, not just health care.

We are #HappierAging

What did you use to love to do that you no longer do? This is the question we ask clients so we can get them back to doing the things that bring them joy. We’re living and spreading a culture through our clients, caregivers, people and industry disruptors.

We Make it Easy for You

We believe in making processes as easy as possible. That’s why we’ve leveraged technology to making scheduling responsive to business and client needs as well as make better decisions through consolidated financial reporting. With our recognized brand, people want to work for us.

We are 3 x 3

We are a premium brand and we believe that clients benefit from service at least 3 times per week for at least 3 hours per visit. This time allows caregivers to develop relationships with clients that go beyond tasks. In addition, clients benefit from consistency of care.

We are Bold Pink

We’re not afraid to stand out in an industry that is often looked at as somber and melancholy. We are different and we’re bold about it. From our unique partnerships with hospitals and rapid expansion into the United States, our goal is to become international.

With our Happier Aging® program, it’s not just about health care. Help seniors rediscover their hobbies as they age in the comfort of their own home.

Get Started with Us

A proven system

794 inbound + 718 outbound

average calls handled 24 hours a day by our Care Services Specialists

From our Blog


Explore the latest entrepreneur and client stories of what we're doing to make a million lives better.

See all articles

Entrepreneurship

Business know-how and inspiring stories from our current franchise owners and team.

FAQs

Licensing, Costs, Hiring Caregivers? All you need to know about starting a home care franchise.

Happier Aging

Client stories and testimonials as a result of how we deliver a culture of care.

Home Care Industry

Standard costs, and international trends in the senior population.

News & Awards

Company updates and awards, new partnerships, expansion and growth.

Systems & Support

All the unique ways we hire and train, provide 24/7 care – medical or not, and continually improve our systems.

Take the First Step to Financial Independence. Become a Homecare Business Owner with Nurse Next Door.

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Start up Costs and how to finance a franchise

How to start a home care franchise

How we train you to hire caregivers to support your business