FAQ 2016-12-08T14:10:24+00:00

Frequently Asked Home Health Care Franchise Questions

What is the process to get a franchise (how long and what’s involved)? 2015-10-20T07:57:37+00:00

The process can take as little as 90 days, but depends on several factors. Visit our Steps to Ownership Page for more information.

What areas are available near me? 2015-11-06T16:40:18+00:00

Nurse Next Door franchise locations are selling quickly but some top tier markets are still available across North America. With an industry that is in high demand and growing rapidly, this is your chance to build the business you want in a company that has heart. Nurse Next Door franchise locations are awarded to less than 1% of all inquiries so we’re looking for applicants who think they can run a successful business and fit our core values.

Do you accept Medicare? 2015-11-06T16:45:00+00:00

Nurse Next Door does not accept Medicare or Medicaid but instead focuses on Private Duty home care. Private Duty has been identified as one of the fastest growing segments of the senior care space and is projecting exponential growth as the senior population continues to grow.

What’s the difference between Medical and Non-Medical Companies? 2015-11-06T16:50:29+00:00

In the Private Duty home care space, there are two types of providers – those that provide non-medical services such as companionship, cooking and cleaning; and those that provide both non-medical and medical (often called skilled services). These companies’ services expand to include virtually anything a senior could need to stay at home including services provided by registered nurses. Nurse Next Door’s model is to provide a full-spectrum of services to best meet our clients’ needs and ultimately allow our clients to age in place.

Do I need medical or health care business experience? 2015-11-06T16:51:15+00:00

While a medical or health care background can be an asset, it certainly is not required. Nurse Next Door is looking for passionate, hardworking, sales-oriented business owners who can build relationships and lead teams.

What type of owner is Nurse Next Door looking for? 2015-11-06T16:54:22+00:00

We look for people who align strongly with our core values. Someone with a tender touch and the tenacity of a bulldog. Nurse Next Door requires a hard-working, sales-oriented leader who can connect with influencers in their community.

What makes Nurse Next Door different than all the other home care companies? 2017-01-02T13:39:39+00:00

1. Brand

Our brand is designed to standout within a cold and cluttered industry. When it comes to home care or aging, the standard blue color is often used amongst other home care companies to represent the growing need for the aging population. From our pink cars to our lively imagery of seniors celebrating aging, our brand is designed to be strong and bold to grab our audience and stand out. 

What’s more is that our brand goes beyond just our visuals. We have built our brand around a concept of Happier Aging®. Nurse Next Door’s care is about much more than taking care of the clinical needs. It’s about getting our clients back to doing the things they love. This helps us deliver a unique care experience – one that builds a brand in our communities. Happier Aging® positions Nurse Next Door as more than a task-oriented company as it’s helped countless clients rediscover activities and interests that once bought them joy.Nurse Next Door is built upon core values that guide the culture of the business and are implemented all the way from our clients to caregivers. With the belief that customers can only receive the care they deserve when employees are truly invested in the company, Nurse Next Door’s core values “Admire People, WOW Customer Experience, Find a Better Way and Passionate About Making a Difference” embody who we are, how we feel and how we want people to be treated.

Learn more about our brand


2. Centralized Scheduling

Our second key differentiator is our unique operational model. In the home care industry, scheduling is one of the key limiting challenges. It’s why so many home care business owners burnout. As their business grows, so too does the administrative and logistical burden of scheduling caregivers and clients. Nurse Next Door is unique in that we have centralized this function and removed the lion’s share of that burden from our franchise partners. Nurse Next Door’s Care Services Center, a 24/7/365 call center manages the scheduling function of our franchise partners’ businesses so they can focus on growth.

Learn more about the Care Services Center
What kind of support do Franchise Partners receive? 2017-01-02T13:40:56+00:00

We pride ourselves on robust Franchise Partner support.

  • Initial and ongoing training
  • Operations manual
  • Online intranet system
  • Regular coaching calls
  • Regional meetings
  • Annual conference
  • Peer support from 100+ franchise owners
Learn more about our Training & Support
What is the franchise fee and what do I get? 2016-02-29T16:48:31+00:00

Our initial franchise fee is $47,000 and includes full access to our world-class brand, systems, training and support. Included in your franchise fee is our Franchise Opener program as well as our week-long training in Vancouver, B.C.

What kind of financing options are there to start a Nurse Next Door franchise? 2015-11-06T16:58:09+00:00

Nurse Next Door’s Franchise Development team can walk you through the various ways franchisees typically secure funding. While Nurse Next Door does not provide financing directly, we are SBA approved. You can read more about SBA funding to see if you qualify.

How much money do I need to start a Nurse Next Door Franchise? 2016-12-05T15:41:09+00:00

Nurse Next Door’s franchise investment ranges from $109,000 to $158,700. For a detailed breakdown of the investment please visit what are my startup costs?

What’s the average revenue of a Nurse Next Door franchise? 2015-11-06T16:58:57+00:00

Nurse Next Door is in a high growth industry but of course revenue varies by franchise and is dependent on the effort and energy of each individual owner. During our Discovery Process, you will have the opportunity to hear directly from franchise owners about their experiences and financial performance to help you build your own projections.