Coaching for your home health care business
New Franchise owners receive coaching and preparation to run a successful home care business. You’ll be assigned a business coach who will hold regular calls with you to focus on your goals, review metrics of your business, and help you overcome any challenges you face.
Additionally, you will receive sessions during Training Week to participate in seminars, discussions and brainstorming, and gain insights and valuable learnings.
You’ll also be provided with useful resources such as our 16 week plan designed to keep you on track during your initial weeks after launch.
Training Week in Vancouver
Attending Training Week at our office – HeartQuarters in Vancouver means you will meet your support team! Here’s a peek at what new Franchise owners can expect to learn.
During five days of training, you will
Hear from the Leadership Team
Shadow our Care Services Center
See firsthand how our systems work
Experience how we live our core values daily
Learn from informative sessions that show you how to be leaders, effective executors, great communicators, skilled managers of people and excellent operators to grow your business.
See why a Nurse Next Door opportunity is different from the rest.
Training Sessions for Success
Training Week starts off with an introduction to our culture. By this point, you’ll have already gotten a good idea of how important this is to us from hiring to the care we deliver. This is the foundational footprint that has been part of our DNA since the start.
You’ll be given techniques to build and maintain key referrals to drive intakes and secure consults. Clinical care will be discussed so you can easily determine the role of Care Designers, caregivers and how they’ll fit within your team.
Care Services Center
Nurse Next Door’s Care Services Center is operational 365 days per year, 7 days a week, 24 hours a day. Designed to deliver quality service to clients’ and their families, this platform was strategically developed to alleviate administrative duties from Franchise Partners. The Care Services Center has three core functions: intakes, scheduling and calls.
Support doesn’t just stop after Training Week. Our Sales Performance coach works closely with Franchise Partners all the way from pre-launch to post-launch. This includes weekly calls where he or she will be part coach, part cheerleader.
People & Hiring Caregivers
A lot goes into a world-class team of caregivers and it’s vital that you attract the right people to your business. At Nurse Next Door, we don’t just hire anybody. Sure, somebody may have the right credentials but do they embody our core values? Our recruiting program walks you step-by-step through the process to find and retain the right caregivers quickly and inexpensively.
Sales & Intakes
The home care industry is a referral-based business and we’ve geared our marketing systems to help you build rewarding relationships with the right influencers in your market. We make it easy for you with our love sales system and coaching support to drive intakes and grow your business.
Marketing & Social Engagement
With a Nurse Next Door franchise, you’re joining a world-class brand that stands out in the home care industry. You’ll receive attentive support from the marketing team to ensure you are setup to drive intakes through your digital marketing plan, community initiatives and social media engagement.
One Page Planning has been part of Nurse Next Door’s strategic vision since the beginning. This will be presented in depth so you can implement it in your own business to set goals and metrics for the fiscal year. Budgeting and money management will also be discussed so you can leave prepared with tools and resources to keep you on track.
Setting up your online marketing, hiring your staff, sales training — these are just a few of the items on our comprehensive checklist of tasks we will help you through as we count down to your business’ launch. These strategies are designed to help you elevate your business to the next level. It will require commitment, accountability and dedication.
We work with you to make sure you have a strong start, then continue to support you as you grow your business.
Nurse Next Door’s Annual Conference
Each year Nurse Next Door Franchise Partners and HeartQuarters members get together to celebrate at a three day conference in Vancouver, BC. See some highlights from 2017’s conference themed #WeAreBoldPink