Many companies reach a level of success where they’re happy with the revenue coming in, so they’re comfortable coasting along. But some companies know that growth can mean making a bigger impact on an industry, making more clients happy, and providing more opportunities for their employees.
Nurse Next Door is a company that believes in a 10X mindset, challenging what we know and striving to always be better. Earlier in the year, we were ranked #50 on Entrepreneur’s Franchise 500 list. Today we are proud to share that we have placed among Canada’s Fastest-Growing Companies in 2018. Our 2nd time ranking in the Growth 500 (formerly known as the PROFIT 500), we’re proud that Canadian Business has decided to include us among the country’s 500 most successful entrepreneurial businesses.
How did we make the list? The ranking is based on five-year revenue growth, reflected by companies who “demonstrate foresight, innovation, and smart management,” according to Growth 500 program manager, Deborah Aarts. Nurse Next Door definitely feels right at home with these criteria.
Improving communication with updated technology
Back in 2017, our franchise system was somewhat fragmented when it came to technology. Each Franchise Partner had a separate domain, email platform, and IT services. Care Designers and caregivers were creating their own Care Plans and taking notes the old-fashioned way.
We knew we could do better. Once we implemented Google’s suite of services and updated our systems, everything was simpler and more efficient. Franchise Partners and their teams could easily and securely access and share information. Caregivers could keep track of patient records and share notes with key individuals.
All of this freed up time to bring Happier Aging to more senior clients, and personalized care to more of their families.
Speeding up decisions and actions by empowering employees
In 2016, Nurse Next Door was on the verge of another growth spurt, but the existing corporate hierarchy was rife with red tape. In order to reduce the number of stakeholders involved in each decision–and to empower employees at every level of responsibility–we embraced a culture of self-leadership.
We moved away from having middle management positions, eliminated performance reviews, and encouraged employees to take initiative. Now, everyone takes responsibility and action, even at the entry level. Nurse Next Door has become more efficient and grown more quickly as a result. We take the time to develop our people and hire those who are motivated to hold themselves accountable. The team feels more responsible for their work, and more connected to the brand.
Continuing to do things differently
People know us by our pink cars, our bold radio ads, and our smiling brand ambassadors in the community. When it comes to marketing, we aren’t afraid to put ourselves out there. Combine this with award-winning customer service, our Happier Aging™ approach to aging and a top 50 ranking on Entrepreneur’s Franchise 500 list, and you find endless opportunities.
We’re still growing, which means we’re expanding and strengthening our brand footprint and increasing our reach. If we can do it in Canada and the U.S., we can take this concept global.
To see our profile and the other companies that made the 30th annual Growth 500 list, pick up a special Growth 500 print issue of Canadian Business with the October issue of Maclean’s magazine, or read more at Growth500.ca.
Interested in joining one of the fastest-growing home care franchise brands? Fill out the form on the sidebar to download a FREE franchise report to learn more about franchising opportunities with Nurse Next Door!
About the Growth 500
For 30 years, the Growth 500 ranking of Canada’s Fastest-Growing Companies has been Canada’s most respected and influential ranking of entrepreneurial achievement. Developed by PROFIT and now published in a special Growth 500 print issue of Canadian Business (packaged with the October issue of Maclean’s magazine) and online at Growth500.ca and CanadianBusiness.com, the Growth 500 ranks Canadian companies on five-year revenue growth. For more information on the ranking, visit Growth500.ca.
About Canadian Business
Founded in 1928, Canadian Business is the longest-serving and most-trusted business publication in the country. It is the country’s premier media brand for executives and senior business leaders. It fuels the success of Canada’s business elite with a focus on the things that matter most: leadership, innovation, business strategy and management tactics. Learn more at CanadianBusiness.com.