Home care assistance franchise in the news

What the media says about our home health care business

Our talent is caring and we’re getting noticed. Media across North America have featured Nurse Next Door’s unique approach to caring. Take a look…

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Health System Acquires 26 Private Duty Franchises

On February 11th, 2016

In what’s being described as an industry first, one of the nation’s largest not-for-profit health systems has turned to franchising in a big way to expand its home care services.

St. Joseph Health is acquiring 26 Southern California locations from Nurse Next Door, with an option to buy another 12, the companies announced Monday.

Read more here.

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When It’s Time to Let Go

On July 27th, 2016

Letting to may be the toughest challenge for any entrepreneur. Ken Sim and John DeHart did it in the prime of their careers. The founders of Vancouver-based Nurse Next Door, which provides home care to seniors, stepped down as co-CEOs, even as their company was on the cusp of rapid expansion into the United States. They learned to trust new CEO Cathy Thorpe, former director of Canadian operations for the Gap, as she took their franchise network in new and unexpected directions – and learned to keep their opinions to themselves. Sim, DeHart and Thorpe discuss candidly how they navigated the swamp of succession.

Click here to read more.

market wired

Cathy Thorpe Named Nurse Next Door Chief Executive Officer

On April 26th, 2016

After two years since becoming Nurse Next Door President in 2014, the company has named Cathy Thorpe as Chief Executive Officer. Taking over the strategic vision from John DeHart and Ken Sim, Cathy has guided Nurse Next Door through dramatic expansion from 85 franchise locations to 130, while growing the business 30 per cent year-over-year.

Read more here.

This story has been featured on:

Yahoo Finance


The Sacramento Bee

Daily News Los Angeles


When you shouldn’t sell your company

On April 5th, 2016

There is another way. That’s to follow the lead of Vancouver’s Nurse Next Door—a successful franchisor specializing in in-home care. The company not only rejected a recent acquisition bid from a giant U.S. hospital conglomerate, it flipped the offer by selling the would-be buyer 26 new franchises instead. In so doing, a thriving Canadian company retains its ownership and sets itself up for even greater growth in new markets. It’s the kind of long-term thinking guys like Stephen used to enrich our economy 130-odd years ago, and that smart leaders would do well to emulate today.

Read more here.


How to Turn an Unwanted Offer Into a Huge Opportunity

On February 16th, 2016

Imagine a herring teaching a whale to swim in its school and you’ll have an idea of what Nurse Next Door (NND) just accomplished. The Vancouver-based in-home care franchisor announced February 8 that St. Joseph Health—the operator of 16 hospitals in southern California—has acquired 26 franchises, increasing Nurse Next Door’s stateside footprint by a third in one splash.

After trying and largely failing to set up its own “private duty” practice providing meals, baths, housekeeping and basic medical services to seniors and the disabled in their own homes, St. Joseph approached Nurse Next Door in 2014 intending to acquire all or part of the business. The Canadian company politely declined. “We’re a private company. We’re not for sale,” explained president Cathy Thorpe.

But instead of showing the US$6 billion-a-year non-profit the door, NND kept the conversation going, eventually steering St. Joseph towards a partnership on its terms. “They knew that Nurse Next Door had figured out private duty and they hadn’t. It became about the knowledge transfer and the ability to work together,” Thorpe says. “They acknowledged that they are not experts in this area, and they really just want to leverage the system that we’ve developed and grown since 2007.”

Read more here.


Nurse Next Door launches partnership with healthcare system in California

On February 16th, 2016

Vancouver’s Nurse Next Door has partnered with St. Joseph Health to provide home-care services to senior citizens in Southern California, the organizations announced this week.

The deal, which Nurse Next Doors said is the first time a private home-care company is partnering with a healthcare system to provide services of this kind, will give St. Joseph 26 franchises of the private home-care service. These locations are expected to work with thousands of seniors.

Nurse Next Door president Cathy Thorpe said this venture is the start of a strategic shift for the company as it works to start more work with large health systems in the U.S.

Read more here.

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Home Care Assistance Franchise | Home Health Care Business

Accolades aren’t why we do it, but they are nice. Here are a few we’re particularly proud of.


Franchise Business Review Award

On January 22nd, 2014

Ranked in the top 50 franchise systems in North America and 5th best in the mid-sized category


Entrepreneur 2013 Franchise 500

On December 17th, 2012

Ranked 339th of top American franchise opportunities.



Best Small and Medium Employers

On December 17th, 2012

Named 19th best small and medium sized employer in Canada.


BC Business Best Companies to Work for 2012 Finalist

On December 17th, 2012

Named 7th best company to work for in British Columbia.


Achiever’s 50 Most Engaged Workplaces

On August 30th, 2012

Named top 50 most engaged workplaces in Canada

See more awards